The National Committee for Quality Assurance (NCQA) today announced thatMemorial/LSUHSC Family Medicine Center & Residency Program has received a Level 3 NCQA Patient-Centered Medical Home (PCMH) Recognition
for using evidence-based, patient-centered processes that focus on highly
coordinated care and long‐term, participative relationships.
The NCQA Patient-Centered Medical Home is a model of primary care that
combines teamwork and information technology to improve care, improve
patients’ experience of care and reduce costs. Medical homes foster
ongoing partnerships between patients and their personal clinicians, instead
of approaching care as the sum of episodic office visits.
To achieve Level 3 PCMH, six standards must be met.
1. Enhance Access and Continuity
2. Identify and Manage Patient Populations
3. Plan and Manage Care
4. Provide Self-Care Supoort and Community Resources
5. Track and Coordinate Care
6. Measure and Improve Performance
“The patient-centered medical home is designed to improve health
outcomes and health care,” said Alan Lebato, MD, Medical Director
of the Memorial/LSUHSC Family Medicine Center & Residency Program.
“The active, ongoing relationship between a patient and a physician
in medical homes fosters an all-too-rare goal in care: staying healthy
and preventing illness in the first place."
Each patient’s care is overseen by clinician-led care teams that
coordinate treatment across the health care system.
Research shows that medical homes can lead to higher quality and lower costs, and
can improve patient and provider reported experiences of care.
“NCQA Patient-Centered Medical Home Recognition raises the bar in
defining high-quality care by emphasizing access, health information technology
and coordinated care focused on patients,” said NCQA President Margaret
E. O’Kane. “Recognition shows that
Memorial/LSUHSC Family Medicine Center & Residency Program has the tools, systems and resources to provide its patients with the
right care, in the right setting and at the right time.”
To earn recognition, which is valid for three years,
Memorial/LSUHSC demonstrated the ability to meet the program’s key elements, embodying
characteristics of the medical home. NCQA standards aligned with the joint
principles of the Patient-Centered Medical Home established with the American
College of Physicians, the American Academy of Family Physicians, the
American Academy of Pediatrics and the American Osteopathic Association.
To find clinicians and their practices with NCQA PCMH Recognition, visit
About Memorial/LSUHSC Family Medicine Center
Memorial/LSUHSC's community-based Family Medicine Center & Residency
Program began in January 1995. In 2002, the program was granted full accreditation
by the Accreditation Council for Graduate Medical Education and has maintained
full accreditation with each site visit. The residents train under the
supervision of qualified Family Physician faculty members and Subspecialty
Training is provided within our sponsoring institution, Lake Charles Memorial
Health System. Residents and faculty physicians serve as the hospital
service or “hospitalists” team that admits unassigned and
uninsured patients that come to the ER department at LCMHS. Resident and
faculty physicians also provide office based care for patients of all
ages at the Family Practice Center on Oak Park Boulevard.
NCQA is a private, non-profit organization dedicated to improving health
care quality. NCQA accredits and certifies a wide range of health care
organizations. It also recognizes clinicians and practices in key areas
of performance. NCQA’s Healthcare Effectiveness Data and Information
Set (HEDIS®) is the most widely used performance measurement tool in health care.
NCQA’s Web site (ncqa.org) contains information to help consumers,
employers and others make more informed health care choices.