A native of Sulphur, Louisiana, Marilyn McSwain first joined Lake Charles Memorial Hospital as a staff nurse in the Neonatal Intensive Care Unit in 1977. She has since held a variety of positions within the hospital, including Neonatal Intensive Care Unit manager, program director for the Gauthier Campus, and assistant vice president of nursing. She assumed the role of Memorial's chief nursing officer in 2005, and administrator of Memorial Hospital for Women in 2003.
A graduate of McNeese State University with a Bachelor of Science in Nursing and the University of Texas Medical Branch in Galveston with a Master's Degree in Nursing Administration, Ms. McSwain has been certified in Neonatal Intensive Care Nursing since 1984.
Currently a member of the American Organization of Nurse Executives (AONE), Louisiana Organization of Nurse Executives, National Academy of Neonatal Nurses (NANN), and Association of Women's Health, Obstetric and Neonatal Nurses (AWHONN), Ms. McSwain also serves on the board of the Calcasieu Community Health Clinic. She lives in Lake Charles with her husband Thomas.
As Vice President of Support Services at Memorial Hospital, Bernita Loyd is responsible for the operations of the telemedicine, housekeeping, laundry, nutritional services, security, and valet parking departments, as well as the Breast Health Center. She also serves as Chief Privacy Officer for the hospital and is responsible for overseeing and monitoring all aspects of the HIPAA privacy and security programs.
A Colfax, Louisiana native, Ms. Loyd joined Memorial in 1990 as a clinical dietician. During her tenure she has also served as a diabetes dietician, clinical nutrition and dietary manager, director of nutritional services and assistant vice president of business development.
A graduate of Louisiana Tech University in Ruston with a Bachelor of Science in Dietetics and Nutrition, and McNeese State University in Lake Charles with a Masters in Business Administration, Ms. Loyd is a member of the American College of Healthcare Executives, McNeese State University Graduate Board, Southwest Louisiana Center for Healthcare Services Board, and the Fellowship of Christian Student Athletes Board.
Ms. Loyd and her husband, Dwayne Brown, live in Lake Charles.
A native of Chalmette, Louisiana, Donna Shields joined Memorial Hospital in October 2007 as Vice President of Patient Care Services. A graduate of Loyola University in New Orleans with a Bachelor of Science in Nursing, she furthered her education at Loyola University.
Ms. Shields began her nursing career at Chalmette General Hospital, which subsequently became Chalmette Medical Center. For 30 years she held a variety of positions in case management, supervision and as unit director. She was Chief Nursing Officer for the last 17 years of her tenure, which ended when the hospital sustained major damage as a result of Hurricane Katrina. It remains closed indefinitely.
Immediately prior to joining Memorial, she served as Chief Nursing Office at McAllen Medical Center in McAllen, Texas.
Ms. Shields and her husband, Terry, have a son and a daughter.
Kathy DeRouen, a New Orleans native, recently joined Lake Charles Memorial Hospital as Vice President of Marketing. A graduate of Louisiana State University with a Bachelor of Arts in Journalism and the University of New Orleans with a Masters in Marketing, Ms. DeRouen brings more than 20 years of marketing and public relations experience to the position, most recently having served as Director of Marketing for Ochsner Health. Prior to her tenure with Ochsner, Ms. DeRouen spent four years as Director of Marketing & Public Relations for Chalmette Medical Center and Methodist Hospital in New Orleans. Owned by Universal Health Systems, both hospitals sustained major damage as a result of Hurricane Katrina and remain closed indefinitely.
Ms. DeRouen's first order of business for the 391-bed acute care facility was Memorial's re-branding campaign that included a new logo and tagline and the subsequent television, radio, print and billboard campaign.
As Memorial's Vice President of Marketing, Ms. DeRouen is responsible for directing the facility's annual marketing plan and budget to increase market share, increase service utilization in targeted areas and build public awareness.