Accreditations & Recognitions
The Joint Commission
Lake Charles Memorial Health System is accredited by The Joint Commission
on accreditation of healthcare organizations with their prestigious Gold
Seal of Approval.
What does this mean? Our facility voluntarily underwent a thorough evaluation
by The Joint Commission. The goal of the evaluation? To see if our facility
meets The Joint Commission’s rigorous performance standards in delivering
quality, safe care. By meeting these standards, our facility received
The Joint Commission Gold Seal of Approval® – an internationally recognized symbol of quality.
Any concerns about patient care may be addressed by calling Memorial's
patient representative at
The Joint Commission can also be reached by calling their toll free complaint
hot line, (800) 994-6610, via e-mail email@example.com, online at
www.jointcommission.org, by fax to the Office of Quality Monitoring at (630) 792-5636, or by mail
to the Office of Quality Monitoring, Joint Commission, One Renaissance
Blvd.,Oakbrook Terrace, IL, 60181.
Commision on Cancer
Lake Charles Memorial Cancer Center Earns National Accreditation with Commendation
from the Commission on Cancer of the American College of Surgeons.
The Commission on Cancer (CoC) of the American College of Surgeons (ACoS)
grants Three-Year Accreditation with Commendation to the cancer programs.
To earn voluntary CoC accreditation, a cancer program must meet or exceed
34 CoC quality care standards, be evaluated every three years through
a survey process, and maintain levels of excellence in the delivery of
comprehensive patient-centered care. The CoC Accreditation:
- Challenges cancer programs to enhance the care they provide by addressing
patient-centered needs and measuring the quality of the care they deliver
against national standards.
- Provides value through improved patient outcomes across all domains of
care: access and service, satisfaction and well-being, quality of care
and cancer outcomes.
- Ensures dedication to providing the best in patient-centered care.
To learn more about this excellence measure, visit the
Commission on Cancer.
Lake Charles Memorial Hospital has been recognized as one of the top programs
in the nation for Medical Excellence in interventional coronary care.
The award comes from CareChex® — an information service of Quantros,
Inc. CareChex is an innovative medical quality rating system designed
to assist hospitals and health systems in improving the quality of inpatient
care and promoting medical excellence to consumers, payers and employers.
The analysis by CareChex looks at patient safety, inpatient quality and
measures of mortality, complications and readmission rates.
This data ranks Lake Charles Memorial’s interventional coronary care
program as the top program in the state and as one of the top 100 programs
in the country.
Carechex® is an information service of Quantros, Inc. CareChex provides
clinical, financial, and patient satisfaction findings to consumers, providers,
and purchasers of U.S. medical care. Unlike other publicly available quality
rankings, CareChex provides a composite evaluation of all components of
medical quality including process of care, outcomes of care, and patient
experiences. For access to provider quality ratings, visit
American Society for Gastrointestinal Endoscopy
The American Society for Gastrointestinal Endoscopy (ASGE) has recognized
Lake Charles Memorial's GI Center for its clinical excellence,
one of only seven honorees in Louisiana to receive this distinction.
The ASGE recognition means that Memorial's expert gastroenterology
clinical team has demonstrated the highest standards of commitment to
safety and quality by meeting the program’s rigorous evidence-based
tracking of physician clinical performance, patient outcomes, training,
credentialing and infection control rates. Quality measures include key
components critical to high quality gastrointestinal endoscopic patient
care including adenoma detection rates, cecal intubation rate, adequacy
of bowel preparation, patient satisfaction surveys, and adverse event
tracking. Data is extracted and analyzed for continued performance improvement
and better outcomes.
To learn more about this excellence measure, visit the American Society
for Gastrointestinal Endoscopy
The Joint Commission Primary Stroke Center
Lake Charles Memorial Hospital has earned The Joint Commission’s
Gold Seal of Approval® and the American Stroke Association’s Heart-Check mark for Primary
Stroke Certification. Joint Commission standards are developed in consultation with
health care experts and providers, measurement experts and patients. The
reviewers also conducted onsite observations and interviews.
The Joint Commission measured Memorial against national standards for the
care of stroke patients including: door to CT scan time, how quickly patients
received tissue plasminogen activator (tPA) – a clot-busting medication,
how quickly patients are transferred who need clot retrieval procedures,
and the quality of care administered within those time frames and through
discharge. Memorial met these guideline standards thanks to the interdisciplinary
team’s use and development of written care protocols, education
programs, quality reviews and performance improvement activities across
the health system.
To learn more about this excellence measure, visit
The Joint Commission
American College of Cardiology Transcatheter Valve Certification
Memorial's Heart & Vascular program is thefirst in the nation to be recognized
by the American College of Cardiology for its demonstrated expertise and commitment in treating patients receiving transcatheter aortic valve
repair and replacement procedures.
The award is based on evaluation of the staff’s ability to meet standards for
multidisciplinary teams, formalized training, shared decision-making and
The ACC’s Transcatheter Valve Certification is an external review
and certification process that pairs with established national clinical
databases to monitor patient safety and real-world outcomes related to
transcatheter valve therapies. Participation in established national clinical
databases such as the STS/ACC TVT Registry is required for hospitals interested
in achieving Transcatheter Valve Certification.