Partnering with Our Community in Compassionate Care
If your loved one is unwell or injured, we know how much you want to be
with them. Our Visitor Center at Lake Charles Memorial Health System is
designed to accommodate visitors to our valued patients. Keep reading
to learn more about the Lake Charles Memorial Visitor Center.
Flexibility for Visitors, Premium Service for Patients
Our goal at the Visitor Center is to prioritize flexibility in our visiting
hours so that you can spend as much time as possible with your loved ones.
At the same time, it is important to recognize that our accommodation
of visitors must be balanced with quality healthcare services. We appreciate
your continued cooperation as we strive to serve our patients with the
utmost care and excellence.
Things to Keep in Mind When Planning Your Visit
When visiting a patient at Lake Charles Memorial:
- Please visit the reception desk near the entrance of the hospital.
- Let the attendant know which unit you will be visiting, and check to make
sure that you are aware of all restrictions that might be associated with
- From the hours of 9 pm to 6 am, please be advised that you will need to
use the emergency entrance at the back of the Oak Park campus, as our
regular entrances will be closed.
In the interests of our patients, we ask visitors to please observe the
Health - Do NOT visit the hospital if you are suffering from a cold, fever, flu,
contagious illness, or sore throat.
Smoking - We maintain a strict "no smoking" policy inside the hospital.
As of September 1, 2015, Lake Charles Memorial is a completely smoke and
tobacco free campus.
Dress - We ask visitors to avoid inappropriate dress. This includes wearing
shoes and shirts at all times.
Testing / treatments - Be advised that you may be asked to leave the patient's room if
a test or treatment is taking place or if a nurse or doctor has to see
Noise - Please be respectful of neighboring patients by keeping noise levels down.
Valet Parking is available with new technology for your convenience. Upon
arrival at LCMH, the valet will greet you and ask for your phone number
and name. After checking in with the valet, you will receive a text message
to your phone rather than receiving a paper ticket. At any time, if you
require your vehicle, all you need to do is click the link in the text
message. Once you have clicked the link, it will launch a mobile browser
from which the you may request your vehicle. After the link is clicked,
the valet is notified and retrieves your vehicle. When you arrive at the
podium in the front circle drive, your vehicle is there waiting. Please
show the valet attendant the green “valet ticket” screen,
and your vehicle will be released to you.
For self parking maps, please click here.
For more information or answers to remaining questions, please
call our Lake Charles hospital