Accreditations

Joint Commission

Lake Charles Memorial Health System is accredited by The Joint Commission on accreditation of healthcare organizations with their prestigious Gold Seal of Approval.joint commission seal

What does this mean? Our facility voluntarily underwent a thorough evaluation by The Joint Commission. The goal of the evaluation? To see if our facility meets The Joint Commission’s rigorous performance standards in delivering quality, safe care. By meeting these standards, our facility received The Joint Commission Gold Seal of Approval® – an internationally recognized symbol of quality.

Any concerns about patient care may be addressed by calling Memorial's patient representative at (337) 494-3030.

The Joint Commission can also be reached by calling their toll free complaint hot line, (800) 994-6610, via e-mail tocomplaint@jointcommision.org, online at www.jointcommission.org, by fax to the Office of Quality Monitoring at (630) 792-5636, or by mail to the Office of Quality Monitoring, Joint Commission, One Renaissance Blvd., Oakbrook Terrace, IL, 60181.

Commission on Cancer

Lake Charles Memorial Cancer Center Earns National Accreditation with Commendation from the Commission on Cancer of the American College of Surgeons.CoC seal

The Commission on Cancer (CoC) of the American College of Surgeons (ACoS) grants Three-Year Accreditation with Commendation to the cancer programs. To earn voluntary CoC accreditation, a cancer program must meet or exceed 34 CoC quality care standards, be evaluated every three years through a survey process, and maintain levels of excellence in the delivery of comprehensive patient-centered care. The CoC Accreditation:

  • Challenges cancer programs to enhance the care they provide by addressing patient-centered needs and measuring the quality of the care they deliver against national standards.
  • Provides value through improved patient outcomes across all domains of care: access and service, satisfaction and well-being, quality of care and cancer outcomes.
  • Ensures dedication to providing the best in patient-centered care.

To learn more about this excellence measure, visit the Commission on Cancer.

CareChex®

Lake Charles Memorial Hospital has been recognized as one of the top programs in the nation for Medical Excellence in interventional coronary care. The award comes from CareChex® — an information service of Quantros, Inc. CareChex is an innovative medical quality rating system carechex logodesigned to assist hospitals and health systems in improving the quality of inpatient care and promoting medical excellence to consumers, payers and employers.

The analysis by CareChex looks at patient safety, inpatient quality and measures of mortality, complications and readmission rates. This data ranks Lake Charles Memorial’s interventional coronary care program as the top program in the state and as one of the top 100 programs in the country.

About CareChex®

Carechex® is an information service of Quantros, Inc. CareChex provides clinical, financial, and patient satisfaction findings to consumers, providers, and purchasers of U.S. medical care. Unlike other publicly available quality rankings, CareChex provides a composite evaluation of all components of medical quality including process of care, outcomes of care, and patient experiences. For access to provider quality ratings, visit www.CareChex.com.

American Society for Gastrointestinal Endoscopy

The American Society for Gastrointestinal Endoscopy (ASGE) has recognized Lake Charles Memorial's GI Center for its clinical excellence, ASGE logoone of only seven honorees in Louisiana to receive this distinction.

The ASGE recognition means that Memorial's expert gastroenterology clinical team has demonstrated the highest standards of commitment to safety and quality by meeting the program’s rigorous evidence-based tracking of physician clinical performance, patient outcomes, training, credentialing and infection control rates. Quality measures include key components critical to high quality gastrointestinal endoscopic patient care including adenoma detection rates, cecal intubation rate, adequacy of bowel preparation, patient satisfaction surveys, and adverse event tracking. Data is extracted and analyzed for continued performance improvement and better outcomes.

To learn more about this excellence measure, visit the American Society for Gastrointestinal Endoscopy www.asge.org.

The Joint Commission Primary Stroke Center

Lake Charles Memorial Hospital has earned The Joint Commission’s Gold Seal of Approval® and the American Stroke Association’s Heart-Check mark for Primary Stroke Certification. Joint Commission standards are developed in consultation with the join commission national quality approval award logohealth care experts and providers, measurement experts and patients. The reviewers also conducted onsite observations and interviews.

The Joint Commission measured Memorial against national standards for the care of stroke patients including: door to CT scan time, how quickly patients received tissue plasminogen activator (tPA) – a clot-busting medication, how quickly patients are transferred who need clot retrieval procedures, and the quality of care administered within those time frames and through discharge. Memorial met these guideline standards thanks to the interdisciplinary team’s use and development of written care protocols, education programs, quality reviews and performance improvement activities across the health system.

To learn more about this excellence measure, visit The Joint Commission

American College of Cardiology Transcatheter Valve Certification

Memorial's Heart & Vascular program is the first in the nation to be recognized by the American College of Cardiology for its demonstrated expertisecertified american college of cardiology transcatheter valve logo and commitment in treating patients receiving transcatheter aortic valve repair and replacement procedures. The award is based on evaluation of the staff’s ability to meet standards for multidisciplinary teams, formalized training, shared decision-making and registry performance.

The ACC’s Transcatheter Valve Certification is an external review and certification process that pairs with established national clinical databases to monitor patient safety and real-world outcomes related to transcatheter valve therapies. Participation in established national clinical databases such as the STS/ACC TVT Registry is required for hospitals interested in achieving Transcatheter Valve Certification.