Mission Statement

Our Vision

The vision of Lake Charles Memorial Health System is to continually improve our quality and safety, advance our standards, and to be the major healthcare delivery system for ALL people of Southwest Louisiana.

Our Mission

The mission of Lake Charles Memorial Health System is to improve the health of the people of southwest Louisiana through superior care, innovative service, health education and disease prevention provided in a personalized, caring and safe environment.

Service Excellence

At Lake Charles Memorial Hospital, we realize that it takes more than dedicated professionals with unsurpassed skills and the latest technological advancements to care for our patients. We understand that it also takes uncommon compassion and an unshakable commitment to providing excellent service.

Not only do we care for our patients, we care about our patients.

To ensure that this prevailing goal continues, a culture of Service Excellence has been adopted at Memorial. This culture is dedicated to the pursuit and recognition of superior service to our patients, physicians, and employees.