Visitor Center

Partnering with Our Community in Compassionate Care

If your loved one is unwell or injured, we know how much you want to be with them. Our Visitor Center at Lake Charles Memorial Health System is designed to accommodate visitors to our valued patients. Keep reading to learn more.

Flexibility for Visitors, Premium Service for Patients

Our goal is to prioritize flexibility in our visiting hours so that you can spend as much time as possible with your loved ones. At the same time, it is important to recognize that our accommodation of visitors must be balanced with quality healthcare services. We appreciate your continued cooperation as we strive to serve our patients with the utmost care and excellence.

Things to Keep in Mind When Planning Your Visit

When visiting a patient at Memorial:

• Please visit the reception desk near the entrance of the hospital.
• Let the attendant know which unit you will be visiting, and check to make sure that you are aware of all restrictions that might be associated with that unit.
• From the hours of 7 pm to 5 am, please be advised that you will need to use the emergency entrance at the back of the Oak Park campus, as our regular entrances will be closed.

Visitor Guidelines

In the interests of our patients, we ask visitors to please observe the following guidelines:

• Health - Do NOT visit the hospital if you are suffering from a cold, fever, flu, contagious illness, or sore throat.
• Smoking - We maintain a strict "no smoking" policy inside the hospital. Lake Charles Memorial Health System is a completely smoke and tobacco free campus.
• Dress - We ask visitors to avoid inappropriate dress. This includes wearing shoes and shirts at all times.
• Testing / treatments - Be advised that you may be asked to leave the patient's room if a test or treatment is taking place or if a nurse or doctor has to see the patient.
• Noise - Please be respectful of neighboring patients by keeping noise levels down.

Parking

Valet Parking is available from 5am - 6pm with new technology for your convenience. Upon arrival the valet will greet you and ask for your phone number and name. After checking in with the valet, you will receive a text message to your phone rather than receiving a paper ticket. At any time, if you require your vehicle, all you need to do is click the link in the text message. Once you have clicked the link, it will launch a mobile browser from which the you may request your vehicle. After the link is clicked, the valet is notified and retrieves your vehicle. When you arrive at the podium in the front circle drive, your vehicle is there waiting. Please show the valet attendant the green “valet ticket” screen, and your vehicle will be released to you.

For self parking maps, please click here.

For more information or answers to remaining questions, please call our Lake Charles hospital directly.