Visitor Center

Partnering with Our Community in Compassionate Care

If your loved one is unwell or injured, we know how much you want to be with them. Our Visitor Center at Lake Charles Memorial Health System is designed to accommodate visitors to our valued patients.

Things to Keep in Mind When Planning Your Visit

Our goal is to prioritize flexibility in our visiting hours so that you can spend as much time as possible with your loved ones. At the same time, it is important to recognize that our accommodation for visitors must be balanced with quality healthcare services. We appreciate your continued cooperation as we strive to serve our patients with the utmost care and excellence.

When visiting a patient at Memorial:

• From the hours of 7 pm to 5 am, please be advised that you will need to use the emergency entrance at the back of the Oak Park campus, as our regular entrances will be closed.
• Lake Charles Memorial Hospital for Women recognizes “Quiet Time” from 1:00 pm – 3:00 pm in the Labor, Delivery, Recovery and Postpartum Unit. During these two hours, we ask visitors to limit their visit and respectfully reduce their noise levels to allow moms the opportunity to rest.
• Let the attendant know which unit you will be visiting, and check to make sure that you are aware of all restrictions that might be associated with that unit.
• Please visit the reception desk near the entrance of the hospital.

Visitor Guidelines

In the interests of our patients, we ask visitors to please observe the following guidelines:

• Dress - We ask visitors to avoid inappropriate dress. This includes always wearing shoes and shirts.
• Health - Do NOT visit the hospital if you are suffering from a cold, fever, flu, contagious illness, or sore throat.
• Noise - Please be respectful of neighboring patients by keeping noise levels down.
• Smoking - We maintain a strict "no smoking" policy inside the hospital. Lake Charles Memorial Health System is a completely smoke and tobacco free campus.
• Testing / treatments - Be advised that you may be asked to leave the patient's room if a test or treatment is taking place or if a nurse or doctor is seeing the patient.

Food and Snacks

Café Bon Vie (Oak Park Campus) Hours:
Monday - Friday: 7:00 am - 7:00 pm / Saturday and Sunday: 7:00 am - 5:00 pm

Café Jolie (Lake Charles Memorial Hospital for Women) Hours:
Monday - Friday: 7:00 am - 5:00 pm / Saturday and Sunday: 7:00 am - 1:00 pm

Snack machines are also located on both hospital campuses. On the Oak Park campus, they are in Cafe Bon Vie on the first floor, in the waiting area near the lab, in the cafe on the first floor and on various floors. At Memorial of Women, the vending machines are in the main hall just behind the information desk, adjacent to the cafeteria.

Gift Shops

Gift Shops are in the main lobby of Lake Charles Memorial Hospital, just though the Oak Park Boulevard entrance, and in the main lobby of Lake Charles Memorial Hospital for Women on W. Gauthier Road.

Staffed by the hospital's volunteers, the gift shop on the main campus offers a wide variety of unique gift items, including jewelry, crystal, frames, and home décor. Other popular merchandise includes cards, balloons, and silk flower arrangements. It is open Monday – Friday from 8:30 am – 4:00 pm. They can be contacted at 337.494.2353.

The gift shop at Lake Charles Memorial Hospital for Women offers baby clothes, baby announcement gifts, door decorations and unique gifts for women. It is open Monday – Friday from 7:00 am – 3:30 pm. They can be contacted at 337.480.7016.

Parking

For self parking maps, please click here.

Visiting Hours

Because the health and well-being of our patients is our primary concern, we know that your visit can be the best medicine. We ask that visitors be limited to two at a time and that the following times be observed:

• Adult Psychiatric Services: Daily: 4:30 pm- 5:30 pm.
• Birth Center: Family and friends may visit from 8:00 am - 8:00 pm. Siblings of the baby may visit if they are accompanied by a responsible adult. They must be healthy and not exposed to communicable diseases. Please note that Pediatrics and the Birth Center have restricted entrances. We ask visitors to limit visits and respect Quiet Time between 1:00 pm – 3:00 pm.
• Critical Care: ICU, CCU, and NICU visitors are limited to immediate family. Visits are limited to 30 minutes at 5:30 am, 9:30 am, 1:30 pm, 5:30 pm, and 8:30 pm. Children under 12 are not permitted.
• Most nursing units: 8:00 am - 8:00 pm
• Pediatrics: Parents are welcome anytime. Healthy siblings and all other visitors may visit from 8:00 am - 8:00 pm.

Children under 12 years of age must always be supervised by an adult. They also must be healthy and have current immunizations for contagious diseases.

Please do not visit if:

• You don't feel well.
• You have a cold or a sore throat.
• You have a fever or the flu.
• You have recently been exposed to and have never had chickenpox, measles, or mumps.

For more information or answers to remaining questions, please call our Lake Charles hospital directly.