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Kai Ackley, MD

  • Family Medicine
    • Patient Portal
  • Location Information Primary Location
    Memorial Family Medicine - Nelson Road
    4345 Nelson Rd., Ste. 102
    Lake Charles, LA 70605
    Hours
    • Mon-Fri: 8:00 AM - 5:00 PM
      Sat-Sun: Closed

      Please call 337.480.7999 for more information.

Meet Kai Ackley, MD

A Sulphur native and McNeese alumnus, Dr. Ackley is proud to return home to care for the community that raised him. He earned his Bachelor of Science in Biological Science at McNeese before completing his Doctor of Medicine at Xavier University School of Medicine Aruba, with clinical training in New York City and Chicago. He then returned to Lake Charles for residency at LSU Family Medicine, where he served as Chief Resident for two years — training and mentoring fellow physicians, experience that shaped his collaborative, down-to-earth approach with patients.

Dr. Ackley specializes in comprehensive primary care for patients ages 15 and older, with a focus on preventive health and the management of chronic conditions such as high blood pressure, high cholesterol, diabetes, ADHD, depression, and anxiety. He believes in catching problems early, keeping care simple, and working with patients to support their long-term health goals and overall well-being.

Dr. Ackley is accepting new patients at Memorial Family Medicine – Nelson Road, located at 4345 Nelson Road in Suite 102 in Lake Charles. To make an appointment with Dr. Ackley, call 337.480.7999.

Specialties: 

  • Acute illnesses 
  • Asthma 
  • Cardiovascular disease 
  • Cold and flu 
  • Comprehensive wellness visits 
  • Diabetes 
  • General pediatric care 
  • High blood pressure 
  • High cholesterol 
  • Minor musculoskeletal injuries 
  • Preventative care 
Education
  • College
  • McNeese State University
    Lake Charles, LA
  • Medical School
  • Xavier University School of Medicine Aruba
  • Residency
  • LSUHSC - Lake Charles Memorial Health System
    Lake Charles, LA
Insurances Accepted:
  • Aetna Health Inc., 
  • Blue Cross / Blue Shield, 
  • Cigna Health And Life Insurance Company, 
  • Hmo Louisiana, Inc., 
  • Humana, 
  • IMA, 
  • Louisiana Health Service & Indemnity Company, 
  • Meritain Health, 
  • Office Of Group Benefits, 
  • Other, 
  • Self Insured, 
  • United Health Care, 
  • United Medical Resources, 
  • Vantage Health Plan, Inc.
Frequently Asked Questions
I'm a new patient. Can I fill out the paperwork before my appointment?
To help prepare for your first appointment, you can download and print new patient paperwork prior to your visit. Please click Download under Patient Forms above. If you are not able to to do this before your visit, you can fill out paperwork in the office. Please note: some clinics may have other specific forms for new patients in addition to the forms above.
It's my first visit, do I need my medical records from my previous doctor(s)?
If you have seen another physician, it is helpful to have his/her previous office records. A consent for the release of information must be signed and then we can request records from your previous physician.
Do you need my insurance information at the time of my visit?
Yes, we require your insurance card at time of service. We will file all claims to our participating insurance groups. Payment of insurance co-pays, deductibles, and all fees NOT covered by your insurance company are expected at the time of service. Fees may be paid by cash, check or credit card.
Do you need my insurance information at the time of my visit?
Yes, we require your insurance card at time of service. We will file all claims to our participating insurance groups. Payment of insurance co-pays, deductibles, and all fees NOT covered by your insurance company are expected at the time of service. Fees may be paid by cash, check or credit card.
If I call with a question for the nurse or doctor, when can I expect a callback?
Our physicians and nurses are with patients throughout the day, so it is usually not possible for them to immediately answer phone calls. We will return your call as soon as possible. To help us get back to you quickly leave your full name, date of birth, reason for the call and current phone number.
I have a question about my bill. Who do I contact?
Your Memorial Medical Group bill includes charges for goods and services rendered by your physician. Depending on your care, you may receive separate bills for services such as X-rays or lab work. You may contact our financial services department at 337.494.3265 with any questions or concerns about your bill or to pay your bill by phone. You may also visit the billing and financial services office located at 3050 Aster Street in Lake Charles. It is open Monday – Friday from 8:00 am to 4:30 pm.
I need to change my appointment. Who do I need to contact?
To make changes to your appointment, please contact your physician's office. For each physician's contact information, click here.
I would like to access my medical records. How do I do that?
Yes, we require your insurance card at time of service. We will file all claims to our participating insurance groups. Payment of insurance co-pays, deductibles, and all fees NOT covered by your insurance company are expected at the time of service. Fees may be paid by cash, check or credit card.
Do you need my insurance information at the time of my visit?
Medical records can be accessed through the Follow My Health or the My MMG patient portals. You can request a copy of your medical records by calling 337.494.3149 or faxing a request to 337.494.3148. To learn more about accessing your records or to complete a Request for Information, click here.