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COVID-19 Updates

Five Minutes on Friday 4/3/20: Pulmonologist/Critical Care doctor Gary Kohler, MD is on the front lines of this COVID-19 fight. He answers questions on where we stand, testing, masks and hygeine and when you can tell if you are over this virus.

The Latest COVID-19 Updates from Memorial

We are closely following CDC recommendations on how to best use and preserve existing supplies of personal protective equipment due to limited supplies. We are paying close attention to the protection of our health care workers on the front lines. They are the most valuable resource when it comes to treating and stopping the spread of the virus. As such, we want to make sure they have the personal protective equipment, training and support they need to provide care to patients.

Visitor Restrictions at Memorial as of 3/25/20

    Patient/Visitor Screening & Entrance

    ONLY Emergency Department patients and approved visitorswho have to enter after 8 PM (in the event of a critical illness event) may enter through the Emergency Department.

    All other patients and visitors accessing appointments/services for same day surgery, cath lab, and clinics (MOB I) should enter through the main entrance lobby which is open 5 AM – 8 PM, 7 days per week. Valet parking has been discontinued until further notice.

    MOB II (at the rear of the hospital) can be accessed for clinic visits, lab, infusions, and pharmacy from 6 AM – 5 PM, Monday-Friday only.

    Emergency Department

    NO visitors except:

    • Parents with children (under 18 years old)
    • One visitor with patients unable to make decisions
    • End of life/critical situations (number determined by medical/nursing staff)

    Outpatient (clinic visits, infusions, x-ray, lab, etc.)

    • NO visitors unless patient absolutely needs caregiver for transport/assistance

    Outpatient Procedures (cath lab, same day surgery, interventional radiology, endoscopy, etc.)

    • Visitor to provide contact information to our staff who will call for patient pick up. Visitor may not stay unless the patient absolutely needs caregiver for transport/assistance while in the hospital.

    Inpatient: Main Campus

    NO visitors except:

    • Pediatric patients are allowed 2 parents to visit only. Parents are not allowed to leave room.
    • Essential visitors may be allowed for adult patients in critical situations, end-of-life or patient need for personal caregiver at bedside (as determined by medical/nursing staff)
    • 5am-5pm, Monday - Friday enter front lobby screening area only
    • 5pm-8pm and weekends enter Emergency Department lobby screening area only
    • Visitors not in the building by 8pm will NOT be allowed entrance

    Women's Campus

    • Inpatient Visitors: 5am-8pm enter front lobby screening area only. One designated visitor in a 24-hour calendar day. The designated visitor is not allowed to leave the building once admitted for that day (no leaving to smoke, run errands, get food etc.)
    • NICU patients are allowed 2 parents to visit only
    • Physician Office Building: 8am-5pm screening in office building lobby prior to appointment

    PLEASE NO VISITATION UNLESS NECESSARY. CONSIDER THE USE OF PHONE CALLS, FACE TIME, ETC. TO REPLACE FACE-TO-FACE VISITATION.

    NO visitor is allowed who is febrile or screens at risk for COVID-19.If you are experiencing signs and symptoms, CALL YOUR PHYSICIAN.

    COVID-19 Testing

    If you have symptoms, testing is available for the community at the Burton Coliseum, 9 a.m. until 3:30 p.m. on Tuesday, Wednesday and Thursday. No physician referral is required. Symptom criteria for testing is fever, cough, shortness of breath, body aches, sore throat, and runny nose. If you have a primary care physician, you may contact them to discuss your symptoms and how to proceed.

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    The Latest News From the Louisiana Department of Health

    The Latest News From Centers for Disease Control and Prevention

    Memorial has a Coronavirus Nurse Hotline available from 8am to 8pm for general questions. Please call (337) 494-2110.

    Local Health Care Businesses

    Do your patients, family members, chaplains or employees need emotional support during these times? Our Palliative Care Manager, Nancy Coffey, RN, MSN, is available for free phone consultations to address anxiety, stress and grief. Please call (337) 494-2273.

    What is Palliative Care? A holistic approach of care that focuses on the comprehensive management of the physical, spiritual, cultural, and emotional needs of patients and their families dealing with serious, life-limiting illnesses.The goal isto alleviate all types of suffering through communication, education, and comfort.