Open Accessibility Menu
Hide
Covid-19 Updates & Visitor Guidelines
(337) 494-3000

COVID-19 Updates

Area Specific Visitation Guidelines

Memorial realizes families and visitors play an important role in the health of our patients. These updated visitation guidelines have been developed to support our patients and families while maintaining the safety of our staff, patients and visitors.

Medical/Surgical Inpatient, Non-COVID

  • One designated visitor per patient per hospital stay
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility including in the patient room
    • Overnight visitor approved by unit director for patient safety only
    • Request visitors limit re-entry into the facilities to no more than once per day
    • May not travel throughout the building, must remain in the patient room
    • Exceptions made for end of life situations in collaboration with the care team
    • Designated Visitor visitation 9:00 a.m.-10:00 a.m. and 5:30 pm-6:30 p.m.

Medical/Surgical Inpatient, COVID

  • One designated visitor per patient per hospital stay
    • Consent form must be reviewed and signed by visitor
    • No recent (within 10 days) exposure to known COVID individuals (other than patient)
    • No fever or signs/symptoms potentially indicating COVID-19 illness; not diagnosed with COVID-19 within the previous 10 days
    • Must wear a mask/face covering and other personal protective equipment as provided by nursing staff at all times while in the patient room
    • Request visitors limit re-entry into the facilities to no more than once per day
    • May not travel freely throughout the building, must remain in the patient room
    • Exceptions made for end of life situations or if continuous caregiver required in collaboration with the care team
    • Designated Visitor visitation 9:00 a.m.-10:00 a.m. and 5:30 pm-6:30 p.m.

Intensive Care Unit, Non-COVID

  • One designated visitor per patient per hospital stay
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility including in the patient room
    • Request visitors limit re-entry into the facilities to no more than once per day
    • May not travel freely throughout the building, must remain in the patient room/ICU waiting room
    • Must maintain 6 feet distance from others while in ICU waiting room
    • Exceptions made for end of life situations in collaboration with the care team
    • Designated Visitor visitation 9:00 a.m.-10:00 a.m. and 5:30 pm-6:30 p.m.

Intensive Care Unit, COVID

  • One designated visitor per patient per hospital stay
    • Consent form must be reviewed and signed by visitor
    • Must stay in patient room during visitation
    • Request visitors limit re-entry into the facilities to no more than once per day
    • No recent (within 10 days) exposure to known COVID individuals (other than patient)
    • No fever or signs/symptoms potentially indicating COVID-19 illness, no diagnosis of COVID19 within the previous 10 days
    • Must wear a mask/face covering and other personal protective equipment as provided by nursing staff at all times while in the patient room
    • May not travel freely throughout the building, must remain in the patient room
    • May not wait/stay in waiting room
    • Exceptions made for end of life situations in collaboration with the care team
    • Designated Visitor visitation 9:00 a.m.-10:00 a.m. and 5:30 pm-6:30 p.m.

Pediatrics/Pediatric ICU

  • Pediatric patients are allowed two parent/legal guardian visitors.
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility including in the patient room
    • Must be in the facility by 8 pm if staying overnight
    • Request visitors limit re-entry into the facilities to no more than once per day
    • May not travel freely throughout the building, must remain in the patient room
    • Exceptions made for end of life situations in collaboration with the care team

Emergency Department

  • One designated visitor for all patients (COVID and non-COVID)
    • No recent (within 10 days) exposure to known COVID individuals (other than patient)
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility including in the patient room
    • May not travel freely throughout the building, must remain in the patient room
    • If the patient cannot be “roomed” immediately upon arrival, the visitor must wait outside the ED and will be notified when to join the patient in the ED.
    • Visitors may NOT stay in the ED waiting room
    • Exceptions made for end of life situations in collaboration with the care team

Surgery, Same Day Surgery, Cardiac Cath Lab, Radiology (x-ray)

  • One designated visitor
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility including in the patient room
    • May not travel freely throughout the building, must remain in the patient room
    • If a patient room is not immediately available, visitors are expected to maintain 6 feet distance from others in waiting areas or remain outside the facility until notified to enter.

Laboratory

  • No visitors unless required to provide personal care or communication for the patient
  • Parent may accompany pediatric patients.
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility
    • May not travel freely throughout the building

Pre-Assessment Testing Center

  • No visitors unless required to provide personal care or communication for the patient
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility
    • May not travel freely throughout the building
    • Parent may accompany pediatric patients

MMG & Moss Memorial Clinics, Physical Therapy, Infusion Clinics, Non-Invasive Cardiology, Radiation Oncology

  • No visitors unless required to provide personal care or communication with the team
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility
    • May not travel freely throughout the building

Behavioral Health (10 Tower)

  • Increased access to phones for all patients
  • Visitation allowed in conjunction with a scheduled Family Session and limited to the participants required for the session
  • One designated visitor as prescribed by the attending psychiatrist
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times
    • May not travel freely throughout the building

Memorial for Women

OB Inpatient, Non-COVID

  • Two designated visitors for the hospital stay
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility including in the patient room
    • May not travel freely throughout the building, must remain in the patient room
    • One visitor may stay overnight
    • Must be in the facility by 8 pm if staying overnight
    • May only leave and return once per day

OB Inpatient, COVID

  • One designated visitor per patient per hospital stay limited to ONE HOUR per day by appointment with the nursing staff
    • Consent form must be reviewed and signed by visitor
    • No recent (within 10 days) exposure to known COVID individuals (other than patient)
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering and other personal protective equipment as provided by nursing staff at all times while in the patient room
    • May not travel freely throughout the building, must remain in the patient room
    • Exceptions may be made for overnight stay for delivering moms per facility/physician discretion

NICU

  • Two parents/legal guardian/designated visitors
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility including in the patient room
    • Exceptions made for end of life situations in collaboration with the care team

Early Labor Evaluation (ELE)

  • One designated visitor for non-COVID patients
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility including in the patient room
    • May not travel freely throughout the building, must remain in the patient room
    • If the patient cannot be “roomed” immediately upon arrival, the visitor must wait outside the facility and will be notified when to join the patient in ELE.
    • Visitors may NOT stay in the ELE waiting room
    • Visitors for patients known or suspected of COVID illness are not allowed in ELE

Women’s Surgery

  • One designated visitor
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility including in the patient room
    • May not travel freely throughout the building, must remain in the patient room
    • If a patient room is not immediately available, visitors are expected to maintain 6 feet distance from others in waiting areas or remain outside the facility until notified to enter.

Women’s Outpatient: Lab and Radiology (excludes OB Ultrasound)

  • No visitors unless required to provide personal care or communication for the patient.
  • Parent may accompany pediatric patients
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness.
    • Must wear a mask/face covering at all times while in the facility
    • May not travel freely throughout the building, must stay in the patient room

OB Clinics

  • OB patients may bring one support person to their appointment under the following conditions:
    • Support person must bring and wear his/her own mask
    • No recent (within 10 days) exposure to known COVID individuals
    • No fever or signs/symptoms potentially indicating COVID-19 illness
    • Must wear a mask/face covering at all times while in the facility
    • The patient and support person must wait in their vehicle until they are called in for their appointment if social distancing cannot be accommodated in the waiting room.
    • Including ultrasound appointments
    • Exceptions may be made and will be up to the discretion of the office/physician

    Hour Restrictions in Place at Memorial Main Campus

    Patients needing to access admissions/appointments/procedures/MOB I office visits (at the front of the hospital) should enter through the main entrance lobby on Oak Park Boulevard between 5 AM – 6 PM, Monday-Friday. Valet parking is available Monday - Friday. The main lobby entrance on Oak Park is open from 5a to 6p Monday - Friday and closed on weekends. Patients may access Emergency Services 24/7 at the ER entrance on 2nd Avenue.

    Patients with appointments/office visits in MOB II (at the rear of the hospital) can use that entrance for clinic visits, lab, infusions, and pharmacy from 6 AM – 5 PM, Monday-Friday only. The MOB II entrance is open from 6a to 5p Monday - Friday and closed on weekends. Patients may access Emergency Services 24/7 at the ER entrance on 2nd Avenue.

    If you accompany a patient for an appointment that does not require a caregiver, the non essential caregiver will not be allowed to enter the facility or wait in the lobby areas within the hospital. You must wait outside or in your vehicle.

    COVID Testing by Physician Referral

    Testing by physician referral will be done in the Moss Memorial Sherman Conference Room located at 1000 Walters Street. Hours of operation are Monday-Friday from 8am-3pm. Patients should park in the parking lot located directly behind the former Urgent Care Clinic. Testing is performed in the Sherman Conference Room, which is the orange building located on the east side. The outside door leading directly into the Sherman Conference Room is labeled COVID Testing.

      The Latest News From the Louisiana Department of Health