Pharmacy
When you come to our pharmacy, you'll be able to count on dependable care from a knowledgeable pharmacist—one that takes the time to get to know you and your unique health needs. Memorial's Medical Plaza Pharmacy works closely with your physician to ensure that the best care is provided to you.
Services include:
- Mobile prescription refills
- RX text messaging: To enroll in Rx messaging call 337-494-2990 to verify your current mobile number. There is no fee but messaging and data rates may apply.
- On-site pharmacist consulting
- Prescription delivery available to employees
We can also fill all of your discharge medications and deliver them directly to your bedside before you leave the hospital, saving you and your family a time-consuming trip before you arrive home. Prescriptions can also be picked up in the pharmacy, if preferred.
Benefits of the Meds to Beds Program:
- Provided at no extra charge to all of our patients.
- Our pharmacists will resolve all medication related issues with your healthcare provider before you leave the hospital.
- The pharmacy accepts virtually all prescription insurance plans and can inform you of any required co-payments.
- The pharmacy will work cooperatively with your medical provider to help lower your costs by recommending less expensive alternatives for costly medications.
- The pharmacy will carry the over-the counter medications your medical provider recommends.
- The pharmacy accepts cash, debit and credit cards, and checks. Unfortunately, we cannot add to your hospital bill.
- The pharmacy can continue to provide your refills to you even after you’ve been discharged, or you can have them transferred to your regular pharmacy for future refills.
Getting Started:
- Inform your nurse of your interest in participating in the Meds to Beds program.
- The retail pharmacy will be notified that you will be participating.
- Your discharge prescriptions will be routed directly to the retail pharmacy.
- We will bill your prescription drug insurance company if applicable.
- You will be responsible for paying for the copayment charge.
- Payment for the prescription(s) must be paid at the time of the bedside delivery.
- Our pharmacist will provide a consultation on your prescription medications if requested
Notice: This is an optional program and offered for your convenience. Patients have the right to choose any pharmacy for their prescription services.
FAQ:
How do you handle prescriptions that require a prior Authorization from my insurance company?
- Our hospital staff will call your insurance company while you are at the hospital to attempt to get approval for your medication or will ask your physician to prescribe an equivalent alternative.
If my prescription has a refill, do I have to come back to the hospital to get it filled?
- No, we would be happy to fill your prescriptions here. If you would like to have your prescription transferred, have your pharmacy contact us.
Will I be notified of the cost of my medications?
- Yes, we will notify you of the cost before we fill the medication and bring it to your room.
Can prescriptions be billed or added to my hospital bill?
- No, prescriptions filled by the bedside delivery program are considered an outpatient pharmacy service and cannot be added to your inpatient hospital bill.
Do you accept my prescription insurance plan?
- We accept most prescription insurance plans. Prescriptions are directly billed to your insurance providers. You are responsible for any co-payments from your insurance coverage. Co-payments must be paid for when you receive your prescription(s).
What if I forgot to bring my prescription insurance card to the hospital?
- Medical Plaza Pharmacy will gladly call your current pharmacy and obtain prescription insurance information.
RETAIL PHARMACY HOURS
Monday - Friday
8 a.m. - 5 p.m.
Saturday - Sunday | Closed
BEDSIDE DELIVERY HOURS
Monday - Friday
8 a.m. - 5 p.m.
1701 Oak Park Boulevard
Lake Charles, LA, 70601
(337) 494-2990
